CONTACT
Send a message
Include an order number when your question concerns an existing purchase. Customer care replies using the contact information you provide.
Email
hello@dastore.site
CUSTOMER CARE
How can we help?
Find quick answers about payment, promotions, sizing, delivery, returns, tracking, and wholesale ordering.
FREQUENTLY ASKED QUESTIONS
The useful answers
Which currency will I actually pay in?
The storefront can show estimated display currencies. On Stripe’s secure payment page, Adaptive Pricing shows the exact available payment currency and final amount before you approve payment.
Where do I enter a promotion code?
When active promotion codes are available, enter the code on the secure Stripe payment page before completing payment.
How is tax calculated?
When automatic tax is enabled, Stripe calculates applicable tax using the location information collected during secure payment. The final tax and total appear before payment.
Where can I track an order?
Sign in and open My Account → Orders. After dispatch, the carrier, tracking number, and a tracking link appear with your order and may also be emailed to you.
How do I choose a shoe or clothing size?
Footwear product pages include an international conversion guide. Clothing pages show clothing-specific size guidance. Always review product measurements when available.
Can I return an item?
Return eligibility depends on the item and condition. Read the returns policy and contact us before sending anything back.
How do wholesale and bale orders work?
Create an account, open the wholesale application, and submit your business details. Approved accounts can request quotes for larger purchases.